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Privacy Policy

Effective Date: June 5, 2025

Last Updated: June 5, 2025

1. Introduction

Welcome to kayn.ai (the "Site"), owned and operated by KayN AI, Corp ("KayN," "we," "us," or "our"). We are committed to protecting the privacy of individuals who visit our Site and interact with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Our Site provides information about our products and services, specifically AI-powered SaaS solutions for healthcare revenue cycle automation, and facilitates lead generation, primarily through demo requests.

Important HIPAA Disclaimer: This Privacy Policy applies only to the information collected through our marketing Site (kayn.ai) for lead generation and informational purposes. It does not apply to any Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). If our services involve the processing of PHI, separate agreements, policies (such as a Notice of Privacy Practices), and HIPAA-compliant measures are in place for those activities. KayN AI, Corp is committed to full HIPAA compliance where applicable to its services.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly:

When you schedule a demo or request a call through our Site, you will be redirected to Calendly, a third-party scheduling tool. Through Calendly, we collect your name and email address to facilitate this request. This information is then used to create an event in our Google Workspace calendar and for communication related to your request.

b) Information Collected Automatically:

When you visit our Site, our hosting provider (Vercel) and DNS management provider (Cloudflare) may automatically collect certain information about your device and Browse activity. This may include:

  • Log and Usage Data: Your IP address, browser type, operating system, referring URLs, pages visited, access times, and other usage statistics.
  • Device Information: Information about the computer or mobile device you use to access our Site.

This information is collected for the purposes of site operation, security, monitoring performance, and generating analytics about our Site traffic and usage patterns (through Vercel's core observability and analytics features, for example).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule and manage demos, calls, or meetings you request via Calendly.
  • To communicate with you in response to your inquiries and requests.
  • To operate, maintain, and improve our Site, including analyzing usage trends and enhancing user experience.
  • To ensure the security of our Site and protect against fraud or malicious activity.
  • To comply with legal obligations.

4. How We Share Your Information (Use of Third-Party Services)

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, including:

  • Calendly: For appointment scheduling. When you schedule a demo, you are providing your information directly to Calendly, and this interaction is also governed by Calendly's Privacy Policy. We access the information you provide to Calendly to manage your appointment request.
  • Google Workspace: For our internal email and calendar systems, which are used to store appointment details (including your name and email) and communicate with you. Google's use of this information is governed by their privacy policies.
  • Vercel: Our website hosting provider. Vercel may collect and process data (as described in Section 2b) as part of providing hosting and analytics services. This is governed by Vercel's Privacy Policy.
  • Cloudflare: Our DNS management and security services provider. Cloudflare may process data (such as IP addresses) for network security, performance, and analytics purposes, governed by Cloudflare's Privacy Policy.

These third-party service providers are authorized to use your personal information only as necessary to provide these services to us. We encourage you to review the privacy policies of these third parties.

We may also disclose your personal information if required by law, such as to comply with a subpoena, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Cookies and Tracking Technologies

Our Site and the third-party services we use (such as Vercel for analytics and Calendly for scheduling) may use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect and store certain information.

What are Cookies:

Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How We Use Them:

  • Vercel's analytics may use cookies to help us understand how visitors interact with our Site (e.g., number of visitors, pages visited, time spent on site).
  • Calendly uses its own cookies on its scheduling pages to facilitate the booking process and for its own analytics and operational purposes.

Your Choices:

Most web browsers allow some control of most cookies through the browser settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our Site or integrated services like Calendly may not function properly. For more information about Calendly's cookies, please refer to their cookie policy.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, and destruction. We rely on the security measures implemented by our third-party service providers (Calendly, Google Workspace, Vercel, Cloudflare) for data they process. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Data Rights

You have certain rights regarding your personal information. You may request to:

  • Access the personal information we hold about you.
  • Correct any inaccurate personal information.
  • Delete your personal information from our records (subject to certain exceptions).

To exercise these rights, please contact us at privacy@kayn.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing your request. We will manually process requests for data held within Calendly and our Google Workspace environment.

8. Children's Privacy

Our Site is not directed to individuals under the age of 13 (or the relevant age in your jurisdiction), and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we might have any information from or about a child under 13, please contact us at privacy@kayn.ai.

9. "Do Not Track" Signals

Some web browsers may transmit "Do Not Track" (DNT) signals to websites. Currently, our Site does not respond to DNT signals.

10. Links to Other Websites

Our Site may contain links to other websites (such as Calendly.com). This Privacy Policy applies only to our Site (kayn.ai). We are not responsible for the privacy practices or the content of other websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and posting the new policy on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

KayN AI, Corp
Email: privacy@kayn.ai