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Dental insurance verification

Every scheduled patient, verified before they arrive.

KayN checks coverage days or weeks ahead of the appointment and puts the full benefit picture in the chart. Not just whether the plan is active, but what it actually pays for.

And when it can’t be sure,
it says so.

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4,000+
Payers connected
853
CDT procedure codes
85%+
Of checks come back definitive
The verifications list by service date, with each patient’s payer, member ID, and status, and the counts above.

What makes it different

Getting an answer is easy. Getting the whole answer is not.

An eligibility check returns active or inactive. A full breakdown takes a person an hour on the phone, so it happens for some patients, sometimes, in whatever shape that person leaves it. KayN returns the whole answer, in one format, for every scheduled patient.

The question your front desk has
What usually comes back
What KayN comes back with
Is the plan active?
Yes
Yes
What does it pay on a crown?
50%, major services
50%, one per five yearsLast placed 09/2024 · not eligible until 2029
Has she used her cleanings?
No answer
One of two usedNext eligible Aug 15
How much of her maximum is left?
No answer
$1,120 of $1,500Deductible met
This one failed. Why?
“Could not verify”
Plan ended June 30Confirm current insurance with the patient

Twice a year is not the same as every six months, and the difference decides whether a cleaning gets paid. KayN untangles that, and says so when a plan’s rules are not clear.

How it works

Five steps, none of them yours to do.

From the moment a patient books to the moment your front desk opens the chart, no one at your practice lifts a finger.

Step one

A patient books.

KayN reads the appointment and the insurance already on file, straight out of Open Dental or Eaglesoft. Nothing to import and nobody to tell it.

Days or weeks out

It checks early.

Early enough to fix a problem before anyone is in the chair. Move the appointment and the verification moves with it.

The part nobody wants

It goes to the source.

Signs in to the payer’s own site. After setup, nobody touches a login or a verification code.

Minutes later

The full picture.

Coverage by code, maximums, frequencies, history. One format, every time.

Before the visit

It lands in the chart.

Written back into Open Dental or Eaglesoft, where the front desk already looks, with the date on it.

What your team sees

Quiet when it works. Clear when it doesn’t.

Verified patients need no attention at all. What surfaces is the short list that does, and nothing is ever marked verified unless it is.

  • About five minutes to set up. Confirm the practice, match your insurance companies, add the logins you already use.
  • Logins and verification codes are handled. Nobody’s personal phone is involved.
  • Every check is searchable. Verified, in progress, or needs attention, with the reason attached.
  • Fixable things come with the step. Anything on our end says we are on it.
The Insurance Verification home, with an A coverage grade and a setup card showing one portal ready to connect.

Part of something larger

Verification is the first step of getting paid.

Insurance Verification is sold on its own, and it is also stage one of the KayN platform. The same system files the claim with the attachments, follows it until the money lands, and works the denials. Start here, add the rest when you are ready. Nothing gets replaced.

Before the visit · you are hereChecks every patient’s coverage and benefitsCoverage and real benefits, days or weeks ahead.
Day of the visitBuilds and submits the claim before the patient even leavesAttachments included, checked before it goes out.
Until you are paidFollows every claim until it’s paid and postedFollowed, chased and fixed, denials included.
See the full platform

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See your own schedule verified.

We’ll run a live demo against the way your practice actually books, and show you what lands in the chart.

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